Navigate payments with confidence

What do you need help with today?

Monthly Account Support

Our flexible monthly support plans ensure your payment solutions run smoothly, with swift issue resolution and dedicated assistance whenever you need it.

Count on our dedicated team for fast, effective support that swiftly resolves issues, keeping your operations running smoothly
1
SMB Support
Assistance with common inquiries, transaction statuses, account access issues, and basic troubleshooting. This support aims to resolve straightforward problems quickly, while also identifying and escalating more complex issues to higher-level teams when necessary
2
Enterprise Support

Assistance with common inquiries, transaction statuses, account access issues, and basic troubleshooting. This support aims to resolve straightforward problems quickly, while also identifying and escalating more complex issues to higher-level teams when necessary

3
Peace of Mind

With our monthly support plans, you’ll have peace of mind knowing a dedicated team is always ready to resolve issues quickly and keep your business running smoothly. No surprise costs, no hassles—just reliable support you can count on.

4
Managed Fraud Services

Managed Fraud Managers oversee fraud prevention strategies and analyze transaction data to detect suspicious activities, assess risk levels, and develop policies to combat fraud. They monitor fraud metrics, generate reports, and provide clients with insights and best practices to reduce exposure, ensuring effective protection against fraud

5
Pre-Sales / Sales Engineering as a Service
Sales engineers are technical experts during the sales process, providing support by addressing client questions and conducting product demonstrations. They collaborate with clients to understand their needs, assist with integrating payment systems, and work closely with sales and product teams to ensure tailored solutions and successful implementations, ultimately enhancing client satisfaction
6
Time Savings

Save time and reduce stress with our monthly support plans. Our dedicated team handles troubleshooting, integrations, and updates, so you can focus on what matters most. With expert support just a call away, we’ll keep your operations running seamlessly. 

Flexible pricing, perfect packages

Get exactly what you need, nothing more.

SMB Merchant Support

$100

Enterprise Merchant Support
and Managed Fraud

$350

Navigating payment trends can be complex and time-consuming

As payment experts, we provide the consulting and guidance you need to streamline payment acceptance, reduce fraud, lower costs, and enhance customer experiences

Setting up a new payment solution requires expertise

We're platform agnostic and can help you easily establish your payment gateway, merchant account, ACH, alternative payments, and fraud providers

Integrating complex payment solutions often requires significant technical investment

Our implementation specialists can accelerate your go-live process by integrating your payment provider and connecting payments to your eCommerce platform

We understand that payment platforms can be unresponsive.

That's why we're here for you—call or text us for troubleshooting, technical support, declines and more. Let us simplify your payment processes today!

Platforms we work with

Canyon Payments is proud to work with a diverse range of platforms to provide seamless and secure payment solutions.